What if I change my mind?

Cancellations must be made in writing and may be emailed to customerrelations@theiia.org at least 4 weeks before the event start date to receive a full refund. Cancellation notifications via social media (e.g., posting on our Facebook page or a tweet) are not acceptable.

  • No cancellation fee for cancellations received more than four weeks out from the start of the event.
  • A non-refundable service charge of US $495 for cancellations received from four to two weeks out from the start of the event. This fee will be waived if another training program is purchased at time of cancellation.
  • No refunds will be given for cancellations received two weeks or less from the start of the event. All requests for refunds will be processed within 30 days following the program. Fees, courses, and program content are subject to change without notice.‚Äč