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| Department | Contact this department for |
|---|---|
| Advertising and Sponsorships | Advertising and sponsorship-related information and support |
| Advocacy | Advocating the profession |
| Academic | Academic Relations |
| Accounting | General accounting, payables, receivables, etc. |
| Bookstore | The IIA Research Foundation Bookstore |
| Career Center | Online job postings |
| Certification | Certification Candidate Management System (CCMS); IIA certification programs (CIA, CCSA, CGAP, CFSA, and CRMA) If you are a certification candidate and/or have a CCMS record and wish to reach The IIA’s Certification Department, please log into CCMS and log an incident. If you do not have a CCMS record, please contact Customer Relations. |
| Chapter Relations | Chapter administration and programming including CAP, promotional materials, reports, and other chapter resources |
| Customer Relations | Orders, registration, information requests, membership information, etc. |
| Editor | Internal Auditor magazine, website, and app, and specialty newsletters (Gaming Auditorium and FSA Times) |
| Global Audit Information Network (GAIN) | Benchmarking services |
| Governance | IIA governance issues |
| Human Resources | All human resources-related questions |
| Membership |
Contact Customer Relations to get help with new or existing memberships, inquire about your status, pay an invoice, update your profile, or any other customer-related issues.
Group Membership: Get specialized support for Audit Group and Government Audit Group Program (GAP) members.
Membership Development Team: Give feedback about membership promotions or options.
Membership: Let us know how we can make your membership more valuable! NOTE: The membership team does not have access to edit member data. Please contact Customer Relations.
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| Public Relations | Materials and programs to help you promote the profession to executive management, boards of directors, audit committees, and the masses |
| Quality | Questions related to Quality Assurance and Improvement Program (QAIP) and resources regarding external quality assessment |
| Research | The IIA Research Foundation |
| Standards & Guidance | Questions or comments about the International Professional Practices Framework, the Standards, and other guidance |
| Training | Information about seminars, conferences, on-site training, executive development, e-learning, and CIA exam preparation |
| Web | Questions about website content |
